In the past few years, I’ve discovered that LinkedIn isn’t just a place to collect connections—it’s a powerful tool to generate leads, build relationships, and convert business opportunities. If you're just using LinkedIn passively, you're missing out. In this post, I’ll walk you through how LinkedIn connections can impact your business sales, what current trends show, and how I leverage the platform strategically for real results.
Customer expectations in 2025 are sky-high—people want answers instantly, help that’s available 24/7, and a support experience that feels personalized, not robotic. That’s why chatbots have quietly become one of the most important tools in modern customer service. If you’ve ever been frustrated by long wait times or repetitive support calls, you're about to see how all of that is changing.